Privacy Policy

1. Introduction MOSO CLINIC PTY LTD ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws.

2. Information We Collect We may collect personal information, including but not limited to:

• Name, contact details, and date of birth
• Medical history and treatment details
• Payment and billing information
• Website usage data (via cookies and analytics)
• Any other information you provide to us

3. How We Use Your Information We use your information to:

• Provide and manage our treatments and services
• Process payments and bookings
• Communicate with you regarding appointments, promotions, and updates
• Improve our website and services
• Comply with legal and regulatory requirements

4. How We Share Your Information We do not sell your personal information. We may share your information with:

• Third-party service providers (e.g., payment processors, booking platforms)
• Regulatory bodies when legally required
• Healthcare professionals if necessary for treatment

5. Data Security & Retention We take reasonable steps to secure your personal information. Your data is retained only for as long as necessary to fulfil the purposes outlined in this policy or comply with legal obligations.

6. Your Rights You have the right to:

• Access, update, or correct your personal information
• Request the deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Cookies & Website Tracking We use cookies to enhance your website experience. You can control cookie settings in your browser.

8. Changes to this Policy We may update this Privacy Policy from time to time. The latest version will be available on our website.

9. Contact Us If you have any questions, please contact us at: Email: info@mosoclinic.com.au

Address: PO Box 2262, New Farm QLD 4005